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PRIVACY POLICY

Thank you for visiting the website of ILIAS Solutions SA, company no. 0405.937.080, established in Raketstraat 60 or Rue de la Fusée 60, B-1130 Brussels, Belgium 

ILIAS Solutions SA undertakes to comply with all laws on the establishment and the activity of a website. ILIAS Solutions SA kindly requests that all users read the following terms and conditions carefully.

By accessing, browsing, using the website or reading the privacy policy, the users acknowledge that they have read, understood, and consented to the terms and conditions.

ILIAS Solutions SA draws the attention of users of its website and readers of this privacy policy to the following points:

1 – Access to the website

The user of this website acknowledges that he/she has the skill and resources necessary to gain access to this website and use it.

Access to the website is free of charge. The costs of accessing and using the telecommunications network are to be borne by the client in accordance with the terms and conditions set by the client’s access providers and telecommunications operators.

The publisher cannot be held liable for matters outside its control or for any damage that may be caused by the user’s technical environment, in particular computers, software programs, network equipment and any other devices used to gain access to or use the service and/or the information. Users are reminded that it is an offence punishable under criminal law to fraudulently access or remain connected to an IT system, to impair or interfere with the functioning of such a system or to fraudulently enter or alter information in an IT system.

2 – Intellectual property

ILIAS Solutions SA owns or holds the rights to all components that constitute this website, particularly the data, designs, graphics, photographs and soundtracks.

It is prohibited to reproduce, represent, distribute or re-distribute the content of this website by any means whatsoever, whether in whole or in part, without the prior express authorization of ILIAS Solutions SA. Such action would constitute a contravention of the rules governing the Belgium Intellectual Property Code.

The trademarks and the logos appearing in the website are registered trademarks.

As an exception, some content (texts, images, etc.) belong to their respective authors and ILIAS Solutions SA uses them with the authorization of the owners of the rights to that content.

3 – Content of the website

ILIAS Solutions SA takes his best efforts to ensure the accuracy, updating and exhaustiveness of the information disseminated on this website and reserves the right to change the content or presentation of this website at any time and without notice. Furthermore, ILIAS Solutions SA declines any liability in the event of any delay, error or omission as regards the content of these web pages, nor in the event of any interruption to the service or if the service ceases to be available.

The information given on the website may be partial and incomplete because of the necessarily simplified nature of the texts, which do not have contractual value. ILIAS Solutions SA declines any direct or indirect liability concerning the accuracy, absence of errors, updated nature and availability of the information contained in the website.

ILIAS Solutions SA cannot be held liable for any decision made on the basis of information contained in the website or for the use that third parties might make of it.

Anyone who wishes to use one or more of the services and/or one or more of the products presented on the website is invited to contact ILIAS Solutions SA to ascertain the contractual conditions and tariffs applicable to those products and/or services.

4 – Content of the website

Users are reminded that there is no guarantee messages transmitted on the Internet will remain confidential and that the responsibility lies with the individual to take all appropriate measures to protect his or her own data and/or software programs against contamination by possible viruses circulating on the Internet.

ILIAS Solutions SA cannot be held liable for matters outside its control and for any damage that may be caused by the user’s technical environment, in particular computers, software programs, network equipment and any other devices used to gain access to the website or to use it and/or the information it contains.

5 – Hypertext links

Hypertext links to other sites from www.ilias-solutions.com cannot in any circumstances incur the liability of ILIAS Solutions SA.

ILIAS Solutions SA declines any liability concerning the content and possible losses incurred when visiting websites to which the website leads via hypertext links. The user visits other sites on his or her own responsibility and at his or her own risk.

6 – Cookies

Users are informed that when they visit the website a cookie may install itself automatically and retained temporarily in the user’s memory or hard disk. A cookie is a component which does not enable the user to be identified but which is used to record information about the user’s navigation on the website.

Users of the website acknowledge that they have been informed of this practice and authorize ILIAS Solutions SA to use it. Users may de-activate this cookie by using the settings contained in their navigation software program.

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

List of All the Cookies Generated by the ILIAS website:

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For more information on Google Analytics Cookie Usage on Websites please read the Google Analytics documentation here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

7 – Privacy

The personal data you provide is processed by ILIAS Solutions SA responsible for handling the information for internal management purposes and to fulfill your request in compliance with the applicable data protection.

The confidentiality and integrity of information transmitted via the Internet cannot be ensured. ILIAS Solutions SA assumes no liability in this regard.

As visitor/user of this Website or having taken part in one of ILIAS Solutions’ processes, you agree with the registration and processing by ILIAS Solutions SA of personal data relating to you for the following purposes: management of ILIAS Solutions SA clientele, including prospective clients, administration of contractual relationship, prevention of irregularities, establishment of statistics and tests, monitoring of the quality of the service, commercial prospection, or direct marketing of products and services as well as other products or services which are promoted by ILIAS Solutions SA or its affiliated entities. This processes include the ILIAS Digital Marketing Process that concerns the data collected through our webforms with required user content.

You agree that this data may be communicated to any of ILIAS Solutions SA affiliates for the same purposes or to other persons for compliance with any legal obligation or in case of any legitimate interest. You also agree to such communications when the recipient party is located outside the European Union, whether or not an adequate level of protection is ensured for personal data in the country of reception.

Within ILIAS Solutions SA, access to your personal data is restricted to persons who need the data in pursuance of their duties.

You are entitled to request, in writing to the address privacy@ilias-solutions.com or via the Website and free of charge, that ILIAS Solutions SA stops using your personal data.

Besides the ILIAS Solutions website, it is possible that we collected your data through registration list provided by organizers of events we sponsored and/or via digital marketing campaigns and any other ILIAS Solutions’ process.

You can contact us at the address given above to access your personal data and to ask for any changes to be made which are necessary to correct or keep the data up to date.

8 – How we use your data

We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, professional email address, your position. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services and digital marketing campaigns or any other ILIAS Solutions’ process. The legal basis for this processing is consent or our legitimate interests (See Art. 6(f) GDPR), namely the proper administration of our website and business or the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

We may process information contained in any enquiry you submit to us regarding products and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant product and/or services to you. The legal basis for this processing is consent or our legitimate interests. (See Art. 6(f) GDPR)

We may process information that you provide to us including in business cards for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract or our legitimate interests. (See Art. 6(f) GDPR)

We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users. (See Art. 6(f) GDPR)

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.(See Art. 6(f) GDPR)

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely [the proper protection of our business against risks. (See Art. 6(f) GDPR)

In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

Please do not supply any other person’s personal data to us, unless we prompt you to do so. 

9 – Providing your data to others

We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

We may disclose your enquiry data to one or more of those selected third party suppliers of services or products for the purpose of storing your information (Salesforce) and send you emailing campaign (trough Mailchimp). Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

10 – Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

11 – Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email or through the private messaging system on our website.

12 – Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

– the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport. 

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for any marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information. We will provide you with an opportunity to opt out of the use of your personal information.

13 – Law applicable

The content of the website www.ilias-solutions.com is subject to the law applicable to/in Belgium.

All users acknowledge the competence of the courts of Belgium for everything regarding the content and use of the website or disputes arising therefrom.

14 – Contact information on Data protection

If you have questions or comments in relation to this privacy policy please submit them by mail to privacy@ilias-solutions.com.