Implementation

EFFICIENT DEFENSE INFORMATION MANAGEMENT SYSTEM IMPLEMENTATION

Implementing a defense information management system can be challenging without a dedicated, applied method. Many “big bang” implementations result in dramatic changes over a short period, causing instability and financial loss. At ILIAS Solutions, we advocate for a methodical, progressive process.

For instance, ILIAS can be initially implemented for a single type of material across all units or for each type of material within a single unit. This approach significantly reduces risks and ensures continuous budget tracking.

Proven implementation methodology

Our proven ILIAS Implementation Methodology, refined over two decades, ensures a smooth and efficient deployment. Unlike the Goal Directed Project Management (GDPM) method, our approach focuses on delivering results per Level of Capability (LOC).

With ILIAS, our methodology adapts to your specific needs, ensuring a perfect fit. A tailored approach allowing you to achieve early wins and experience continuous improvements.

This battle-tested approach revolves around four key milestone types, ensuring an integrated approach throughout the implementation.

Key focus area:

Focus: Organisation governance & Impact, and implementation strategy.

Focus: Network, hardware, installation, security, and physical workspace.

Focus: Change management, project communication, user adoption, and training.

Focus: System configuration, process management, integration and data migration and management.

The core of our approach lies in maintaining a high-level view of the plan and project administration. Both parties collaborate to update project milestone charts. The methodology hinges on managing people based on expected results, rather than getting bogged down in minutiae. Achieving this balance necessitates knowledgeable customer project responsibilities and robust customer project management and milestone ownership.

Our lean implementation approach is geared towards realizing early results and continuous improvement. This process has proven to be very cost-effective and includes tight change control for the customer.

implementation in motion

Good planning and project milestone charts are crucial for our implementation strategies. Both parties maintain high-level project administration and update milestone charts collaboratively.

Regular updates ensure that everyone is on the same page. The milestone delivery charts have a dual purpose. They serve as a project progress communication tool and minimize the administrative burden. Typically, milestone owners spend just 15 minutes per week on updates, keeping control without excessive effort.

Our high-level project plan consists of Levels of Capability (LOC) spanning three to five months, a manageable period that keeps teams engaged. Each LOC has a milestone plan managed in a Gantt Chart format to track timelines.

Regular process meetings

To support the implementation, progress meetings are held weekly and led by the customer’s Project Manager. This routine makes status reporting second nature and part of the standard end-of-week activities. Our high-level implementation plan, based on LOCs within two to four months, ensures a realistic and manageable timeframe that keeps teams motivated.

Regular progress meetings ensure that any issues are promptly addressed, fostering a collaborative environment where everyone is aligned and working towards the same goals. This consistent communication helps maintain momentum and ensures that the  implementation stays on schedule, ultimately leading to a successful deployment.

Ilias academy

The ILIAS Academy is dedicated to turning your users into expert superusers, fostering competence centers within your organization. With over 30 years of experience in military-grade software development, our diverse team is committed to ensuring you not only understand the software but excel in its application.

Our approach combines implementation coaching with specialized training courses, making knowledge transfer seamless and effective. At the ILIAS Academy, our experienced trainers equip your team with the skills needed to maximize the impact of our solutions.

Partner with us to elevate your organization's operational excellence!

Maintenance & support

Today's ILIAS defense logistics applications are critical in maintaining the operational readiness of key assets that support missions and operations of our customers. Customer competence centers play a key role in training and supporting end-users to operate the systems effectively. Simply stated, we enhance applications to match evolving operational needs; keeping all our customers happy.

Customer competence centers can rely on ILIAS Maintenance Support 24/7 for help with any changes.

ILIAS' Maintenance Support includes; functional, technical application, infrastructure or platform managed services. A service desk will answer your calls based on the Service Level Agreement.

Functional Support covers super users such as; defect resolution, new functionality activation, data corrections, user training, report design, change request definition, testing and even small implementation projects.

Technical Application Managed Services provide support for technical incidents, operations and change deployment of the ILIAS technology components, middleware and database.Infrastructure or Platform Managed Services cover the secure hosting of ILIAS applications on-premise, in your data center or the cloud; in cooperation with global or local partners.

We built our Maintenance Support based on ITIL (Information Technology Infrastructure Library) processes. ITIL is a proven set of best practices and standards for a qualitative and proven approach to achieving efficiency and effectiveness in servicing applications and information systems.

As a result of ILIAS Solutions' ISO 9001-2015 certification and our commitment, customers can expect quality services and support, combining all of the above.

ILIAS Maintenance Support guarantees an appropriate, qualitative and timely response to keep your business consistently running at high speed.